Working At American Express, American Express Jobs From Home (Remote) Canada @Click-To-Apply ( Hybrid Account Protection Specialist T3 )
Job Details:-
Hiring Organization: American Express
Post Name: Hybrid Account Protection Specialist T3
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: CA$20 – CA$35/Hour
Location: Canada
Full Job Description:
The Account protection expert is liable for utilizing fraud management strategies/equipment at the same time as reviewing existing Checking/savings accounts to identify possible fraudulent hobby and limit the ability loss to American express by using amassing and analyzing pertinent information to decide the right path of motion. The Account protection specialist may be chargeable for managing inbound/outbound calls on money owed while keeping a professional operating dating between American explicit, the patron and external banks. Extra responsibilities include; identifying fraud trends and developing non-stop procedure upgrades.
Minimum qualifications
- Outstanding consumer First cognizance = clean, apprehend, resolve
- Capability to successfully speak American express issues while making sure clients that they may be valued
- Resilient with the preference to always enhance non-public overall performance, patron pride and business brand
- Established patience and potential to clear up customer concerns
- Capacity to navigate in a couple of laptop structures even as interacting with the client simultaneously
- Have to be capable of successfully concentrate to the customer, make a connection, renowned and empathize when suitable
- Must have strong time management abilties and the capacity to work below stress and with constrained supervision
- Should have enjoy managing inbound and outbound calls
Favored qualifications
- Experience working with online deposit banking products
- Manage a couple of obligations efficaciously even as progressing thru paintings simultaneously
- Capability to conduct a meticulous analysis of every instance of probably uncommon financial interest, using both inner and external databases
- Ought to possess intuitive and deductive reasoning abilities and be comfy making decisions and suggestions in unclear situations
- Ought to have the ability to digest and synthesize large quantities of data, economic and in any other case from severa assets
- Robust pc literacy with a stable running understanding of cutting-edge net era, the ability to analyze facts for commercial enterprise related functions and proficiency with Microsoft office products
- Potential to efficiently control alternate and remain calm in worrying conditions
- Self-motivated and committed to drive effects with expert enterprise maturity
- Need to have notable written and verbal communication abilties
- Capacity to use right, sound judgment in decision making
We returned our colleagues and their cherished ones with benefits and applications that help their holistic nicely-being. That means we prioritize their bodily, financial, and mental health thru each stage of lifestyles. Advantages consist of:
- Aggressive base salaries
- Bonus incentives
- 6% agency suit on retirement financial savings plan
- Free economic coaching and financial nicely-being support
- Comprehensive medical, dental, imaginative and prescient, existence insurance, and disability benefits
- Bendy work preparations and schedules with hybrid and virtual options with Amex Flex
- 20+ weeks paid parental go away for all parents, irrespective of gender, presented for being pregnant, adoption or surrogacy
- Unfastened get admission to to worldwide on-website wellbeing facilities staffed with nurses and docs (relying on area)
- Unfastened and exclusive counseling guide thru our healthy Minds software
- Profession improvement and schooling possibilities
Working At American Express, American Express Jobs From Home (Remote) Canada @Click-To-Apply ( Hybrid Account Protection Specialist T3 )
