Walgreens Call Center Check It Now ( Call Center )
Job Details:-
Hiring Organization: Walgreens
Post Name: Call Center
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30 /An Hour
Location: California
To know the complete process, How to get the job at Walgreens In the USA. Please go through the video shown below.
Walgreens Call Center Check It Now ( Call Center )
Full Job Description:
In compliance with state and federal regulations, performs data entry and patient registration. Responsible for resolving third-party rejections and responding to high-volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with company policies and procedures. Responsible for using pharmacy systems to obtain patient and medication information. Duties may vary depending on the assigned department.
Job Responsibilities:
- Using Walgreens prescription data entry guidelines and procedures, process new patient enrollment by entering data into the appropriate system.
- Handles patient prescription requests according to HIPAA guidelines and enters refill orders for processing. Troubleshoot missing prescription information and interpret medical abbreviations (SIG codes). Resolves all data entry exceptions.
- Manages correspondence with patients (incoming calls, chat, emails) and makes outgoing calls to prescribers and patients as needed.
- Resolves third-party rejections by reviewing, gathering information, making corrections, and resubmitting for processing based on individual plan requirements. Call insurers and others to get information, get cancellation approval, or resolve third-party denials.
- Provides support to pharmacists, both on-site and off-site. Identify and communicate issues to higher level personnel as appropriate. You must obtain an active technician license or certification within the first 90 days and maintain an active technician license or certification.
Basic Qualifications
- 18 years or older
- High school diploma or GED.
- Basic computer skills (for example: turning the computer on and off, using the mouse to point and click, starting and closing programs, switching between programs, saving files, printing documents, and/or accessing information online) .
- Basic search engine skills to include opening a browser, typing URLs in the correct location, using a search engine, bookmarking a site, navigating using forward/back buttons /stop and completing online forms.
- Intermediate keyboard skills (at least 25 wpm, typing, document formatting).
- Communicate effectively in writing and verbally.
Preferred Qualifications
- At least 1 year of experience as a Pharmaceutical Technician in a retail or call center environment.
- At least 18 months as a Pharmacy Technician with a state certificate/registration issued by the State Board of Pharmacy or a nationally recognized certification body.
- Experience in providing customer service to internal and external clients, including meeting quality service standards and evaluating customer satisfaction.
- Intermediate to advanced keyboard skills (at least 35 wpm, typing, document formatting).
- Fluency in Spanish and English.
Walgreens Call Center Check It Now ( Call Center )
How to prepare for an interview in the USA:
Preparing for a job interview in the USA requires several steps to ensure that you present yourself as the best candidate for the position. Here are some tips to help you prepare for your interview:
- Research the company: Research the company thoroughly to understand its values, mission, and culture. This can help you tailor your responses to the company’s specific needs and show that you are a good fit for the organization.
- Review the job description: Review the job description and identify the key skills and qualifications required for the role. This can help you prepare specific examples and stories that demonstrate how you possess these skills and qualifications.
- Prepare your responses: Prepare responses to common interview questions, such as “Tell me about yourself” or “Why are you interested in this role?” Practice your responses with a friend or family member to gain confidence and ensure that your answers are concise and clear.
- Dress appropriately: Dress professionally for the interview. In the USA, it is typical to wear business attire for job interviews, such as a suit or dress.
- Bring a copy of your resume: Bring a copy of your resume, a list of references, and any other relevant documents to the interview.
- Be on time: Plan to arrive at least 15 minutes early to the interview to allow time for unexpected delays.
- Show enthusiasm: Show enthusiasm for the role and the company during the interview. Be engaged, ask questions, and show that you are excited about the opportunity to work for the organization.
- Follow up after the interview: Send a thank-you note or email to the interviewer within 24 hours of the interview. This can help you stand out and demonstrate your professionalism and interest in the role.
By following these tips, you can increase your chances of making a positive impression during your job interview in the USA.
Walgreens Call Center Check It Now ( Call Center )
Why To Choose USA For Job:
There are several reasons why people choose the USA for job opportunities:
- High-quality job opportunities: The United States is home to some of the world’s largest and most successful companies, providing job seekers with access to high-quality job opportunities in various industries.
- Competitive salaries: Wages and salaries in the USA are among the highest in the world, and the cost of living is relatively reasonable. The competitive salaries make it an attractive destination for people looking to build a career and improve their standard of living.
- Diverse workforce: The USA has a diverse workforce, which can provide opportunities for people from all backgrounds and cultures to work and succeed in their chosen field.
- Professional development: The USA offers excellent opportunities for professional development, such as networking events, training programs, and mentorship programs.
- Innovative work culture: The USA is known for its innovative and creative work culture, which encourages employees to think outside the box, take risks, and come up with new and exciting ideas.
- Work-life balance: Many companies in the USA offer flexible working arrangements, such as telecommuting or flextime, which can help employees achieve a better work-life balance.
- Visa opportunities: The USA offers various visa opportunities for foreign workers, making it relatively easy for qualified professionals to relocate to the country for work.
Walgreens Call Center Check It Now ( Call Center )
