Remote American Express Jobs @ carkendra ( Customer Care )
Job Details:-
Hiring Organization: American Express
Post Name: Customer Care
Qualification: Associate Degree
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20-$30 Per Hour
Location: USA
Full Job Description:
With the right support, people and businesses can make tremendous progress. When you join the Amex team, you’ll be part of a global community of diverse colleagues committed to supporting our customers, our community and each other. Here, you will learn and grow as we help you create a unique and meaningful career path for you with benefits, programs and changes that support you personally and professionally.
At American Express, you will be recognized for your contribution, leadership and influence. Everyone who works together has the opportunity to participate in the success of the company. Together, we will win as a team, and strive to support our company values and our strong commitment to support and deliver the best customer experience in the world every day. And we will do this with integrity and an environment where everyone is seen, heard and felt. Join the Amex team and let’s lead the way together.
As a brand built on high expectations to deliver the best customer experience, having exceptional colleagues is paramount. As the face of the company, you can create a positive relationship with our customers every day, by creating a unique trip or life experience to help with their daily needs. Additionally, you can develop your skills through industry-leading training and continuing education, while learning what it means to continue to set the standard for world-class, customer-focused service. Find where you serve with #TeamAmex.
Duties & Responsibilities:
Work is worthwhile and rewarding with integrity
Here are some of the things you will do in this job:
Deliver world-class customer service, while responding to customer questions and concerns through multiple channels (call, chat, mobile messaging)
Create meaningful relationships with our customers through the research process, understanding their current and future needs, providing first contact decisions, and negotiating for the best results for the customer and American Express.
Improve the experience of our customers by identifying opportunities to offer products based on the needs of our cardholders
Meet and exceed quality goals, compliance standards and productivity goals
Explore IT systems and applications to serve our customers and get the most out of our online and mobile platforms
Record important information, such as payment details, customer details changes, address changes, and travel status
Change priorities and adapt to an ever-changing environment
Favorite Art:
A unique career path shaped by your skills and curiosity
Demonstrate personal integrity by remaining positive in difficult situations
Demonstrate a passion for service by providing exceptional service in every interaction with our customers
Ability and resilience to work in a fast-paced and dynamic environment and multitasking, using multiple systems and digital tools to serve our clients.
Strong interpersonal, communication, verbal and written skills
Confidence in managing difficult conversations
Excellent communication skills, sensitivity and intelligence
Communication, analysis and forward thinking and problem solving skills with strong attention to detail
Confidence in working in a virtual environment
Remote American Express Jobs
How to prepare for an interview in USA:
Preparing for a job interview in the United States involves several steps to present yourself as the best candidate for the job. Here are some tips to help you prepare for your interview.
- Company Research: In-depth research of the company to understand its values, mission and culture. This will help you meet the unique needs of your business and show that you are the right fit for the organization.
- Review Job Description: Review the job description and identify the key skills and qualifications required for the position. This can help you prepare specific examples and stories that demonstrate your abilities and qualifications.
- Prepare answers: Prepare answers to questions such as “Tell me about yourself” or “Why do you like this role?” » Practice your answers with friends and family to gain confidence and make your answers clear and concise.
- Appropriate dress code: Dress for the interview. In the United States, it is customary to wear professional attire such as a suit or dress for a job interview.
- Bring a copy of your resume: Bring a copy of your resume, curriculum vitae, and other necessary documents to the interview.
- Be on time: Plan to arrive at least 15 minutes early for your interview if there are any expected delays. Show your passion: During the interview, show your passion for the position and the company. Get involved, ask questions and express your interest in the opportunity to work for the organization.
- After the interview: Send a thank you letter or email to the interviewer within 24 hours of the interview. This can help you stand out and show off your skills and enthusiasm for the position.
Follow these tips to increase your chances of succeeding in an interview in the United States.
Remote American Express Jobs
Why choose the United States to work:
There are many reasons why people choose America for jobs.
- Best Jobs: The United States is home to some of the largest and most successful companies in the world that provide job seekers with great jobs in a variety of industries.
- Competitive salaries: Wages and salaries in the United States are among the highest in the world and the cost of living is reasonable. Competitive salaries make it an attractive destination for those looking to advance their careers and improve their livelihoods.
- Foreign Workers: The United States has a diverse workforce that offers people of different races and ethnicities the opportunity to work and succeed in their careers.
- Professional Development: The United States offers great professional development opportunities such as networking, training, and mentorship.
- Innovative work culture: The United States is renowned for its innovative and creative work culture, which encourages employees to think outside the box, take risks, come up with new ideas, and be happy.
- Work-Life Balance: Many companies in the United States offer flexible work arrangements, such as telecommuting and flexible working arrangements, to help employees achieve a better work-life balance.
- Visa schedule: The United States has several visa schedules for foreign workers, which makes it easy for qualified professionals to travel to the United States for work.
Remote American Express Jobs @ carkendra ( Customer Care )
