Part Time Remote Jobs From Home @ carkendra ( Specialist )

American Express USA Jobs

Part Time Remote Jobs From Home @ carkendra ( Specialist )

Job Details:-

Hiring Organization: American Express

Post Name:  Specialist

Qualification: Bachelor Degree

Industry: Private

Employment Type: Part Time

Work Hours: 4

Salary: $20-$30 Per Hour

Location: USA 

Full Job Description:

At American Express, we know that with the right support, people and businesses have the potential to achieve tremendous growth. Whether it supports our customers’ financial confidence to continue, to trade at new heights, or to encourage people to explore the world, we work to constantly redefine things is possible – and we are happy to support each step of the way. . When you join #TeamAmex, you’ll be part of a diverse community of over 60,000 colleagues, all with the same goal of delivering exceptional customer experiences every day.

We support our colleagues with the support they need to succeed, professionally and personally. That’s why we have Amex Flex, our corporate service model that offers great flexibility for our colleagues while ensuring that we preserve an important part of our unique culture. Depending on the work and business needs, colleagues will work either on site, in hybrid form (combination of office and virtual day) or completely. As a brand built on high expectations to deliver the best customer experience, having exceptional colleagues is paramount. As the face of the business, you can create a positive relationship with our customers every day, by creating a unique trip or life experience to help with their daily needs. In addition, you can develop your skills through industry-leading training and continuing education, while learning what it means to continue to set the standard for world-class, customer-focused service.  This post is for providing well-known US organizations whose accounts have shown fraudulent activity with excellent services.

As an Account Security Specialist, you will be responsible for building relationships with our clients. This role will include making outbound or inbound calls, to detect fraudulent charges.
This role also includes investigating card member fraud claims and handling inbound calls related to fraud at the credit transaction and customer level.
Do your best to identify fraudulent claims through incoming and outgoing calls. Answer incoming calls from cardholders and establish/create call fraud cases
Review cardholder fraud charges. After the investigation, a decision will be made whether to accept or reject the cardholder’s request for payment of the balance and possibly contact the customer by sending a message. After that, the necessary maintenance of the account is required, sending the appropriate letters and making money transfers with others and writing the account.
Incoming calls related to credit and fraud in customer membership and card transactions
Identify and reduce credit and fraud risk while spending money at the same time
Credit assessment is at the risk of fraud and business-time
Point of sale (POS) support.

A successful accounting professional is someone who:

Have a proven ability to provide exceptional customer service to our team / customers, by showing empathy, building relationships, listening effectively and demonstrating understanding.
Use their knowledge of products and services to provide effective solutions
Analytical skills and the ability to make sound decisions
Communicates in a professional manner, leads discussions with cardholders/customers and achieves meaningful results
Drives results, derives personal satisfaction from delivering positive results for the organization
Able to provide quality service within defined work objectives
Excellent communication and customer service skills
Good time management and project management
Ability to work in a demanding work environment

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How to prepare for an interview in USA:

Preparing for a job interview in the United States involves several steps to present yourself as the best candidate for the job. Here are some tips to help you prepare for your interview.

  1. Company Research: In-depth research of the company to understand its values, mission and culture. This will help you meet the unique needs of your business and show that you are the right fit for the organization.
  2. Review Job Description: Review the job description and identify the key skills and qualifications required for the position. This can help you prepare specific examples and stories that demonstrate your abilities and qualifications.
  3. Prepare answers: Prepare answers to questions such as “Tell me about yourself” or “Why do you like this role?” » Practice your answers with friends and family to gain confidence and make your answers clear and concise.
  4. Appropriate dress code: Dress for the interview. In the United States, it is customary to wear professional attire such as a suit or dress for a job interview.
  5. Bring a copy of your resume: Bring a copy of your resume, curriculum vitae, and other necessary documents to the interview.
  6. Be on time: Plan to arrive at least 15 minutes early for your interview if there are any expected delays. Show your passion: During the interview, show your passion for the position and the company. Get involved, ask questions and express your interest in the opportunity to work for the organization.
  7. After the interview: Send a thank you letter or email to the interviewer within 24 hours of the interview. This can help you stand out and show off your skills and enthusiasm for the position.

Follow these tips to increase your chances of succeeding in an interview in the United States.

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Why choose the United States to work:

There are many reasons why people choose America for jobs.
  1. Best Jobs: The United States is home to some of the largest and most successful companies in the world that provide job seekers with great jobs in a variety of industries.
  2. Competitive salaries: Wages and salaries in the United States are among the highest in the world and the cost of living is reasonable. Competitive salaries make it an attractive destination for those looking to advance their careers and improve their livelihoods.
  3. Foreign Workers: The United States has a diverse workforce that offers people of different races and ethnicities the opportunity to work and succeed in their careers.
  4. Professional Development: The United States offers great professional development opportunities such as networking, training, and mentorship.
  5. Innovative work culture: The United States is renowned for its innovative and creative work culture, which encourages employees to think outside the box, take risks, come up with new ideas, and be happy.
  6. Work-Life Balance: Many companies in the United States offer flexible work arrangements, such as telecommuting and flexible working arrangements, to help employees achieve a better work-life balance.
  7. Visa schedule: The United States has several visa schedules for foreign workers, which makes it easy for qualified professionals to travel to the United States for work.

Part Time Remote Jobs From Home @ carkendra ( Specialist )

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