Netflix Work From Home#Remote – Warsaw, Poland ( Global Curriculum Developer ) 2023
Job Details:-
Hiring Organization: Netflix
Post Name: Developer
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: USA
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At Netflix, we’re shaping the future of global entertainment because we believe there’s a better way to watch. Our members need our help from time to time, and that’s where our Global Customer Service (CS) team focuses on creating amazing relationships with our subscribers around the world. Our mission is to be good, easy and to bring our members back to respect.
Netflix is seeking a talented Program Developer to join its global CS Learning and Development (L&D) team. This role will support the learning needs of outsourced call centers operating global CS operations in APAC, EMEA and the Americas.
Our Global CS L&D team provides leadership, customer service and training resources that directly impact our agents, clients and businesses. This role reports to the Manager of Learning and Development, a global curriculum and will have the opportunity to develop effective and engaging learning experiences for call center representatives and executives.
Work
Analyze key audience characteristics and services to understand service expectations. Using various inputs, conduct a gap analysis to address operational issues and promote innovation. Address identified gaps and support curriculum-based interventions for technical and behavioral skills. As a strategic partner of the CS business, current literature and methods, research, and advice to close performance gaps.
Course design/training development
Source content and collaborate with industry experts to design and develop comprehensive and universal training content (e.g. materials for instructors and students, presentations, job aids and research materials) knowledge). Develop solutions (eg, instructor-led, virtual, self-paced, blended, etc.) that provide relevant, engaging, and productive learning experiences. Complete studies through research, pilot testing, etc. Program management
Define, document and manage learning program scope. Create, track and maintain work plans. Communicates effectively within and outside the group. Develop trusting working relationships with global and regional stakeholders to ensure coordination around key issues. Use data to show the impact of training programs.
What you should have
Bachelor’s degree in educational design or related degree, master’s degree is advantageous. 5+ years of experience designing and developing soft skills, tools and learning methodologies for multiple career levels.
Experience designing and developing a variety of educational offerings, from brief individualized educational offerings to multi-week classroom experiences. Excellent writing skills, including the ability to convey complex topics clearly and concisely.
Expertise in at least one e-learning scripting tool (Articulate Rise a plus) and experience working with Docebo or another LMS. A high level of independence and the ability to manage your time and work effectively.
Your ability to thrive in a fast-paced, results-driven, data-driven environment. Ability to manage concurrent tasks and maintain good attention to detail.
Experience collaborating and communicating effectively in a multi-cultural international environment. Experience of painting and teaching with diverse audiences is a plus.
Experience designing for a call center, service or marketing environment is beneficial. Passion for continuous improvement and familiarity with the latest learning trends.
Why To Choose USA For Job:
There are several reasons why people choose the USA for job opportunities:
- High-quality job opportunities: The United States is home to some of the world’s largest and most successful companies, providing job seekers with access to high-quality job opportunities in various industries.
- Competitive salaries: Wages and salaries in the USA are among the highest in the world, and the cost of living is relatively reasonable. The competitive salaries make it an attractive destination for people looking to build a career and improve their standard of living.
- A diverse workforce: The USA has a diverse workforce, which can provide opportunities for people from all backgrounds and cultures to work and succeed in their chosen field.
- Professional development: The USA offers excellent opportunities for professional development, such as networking events, training programs, and mentorship programs.
- Innovative work culture: The USA is known for its innovative and creative work culture, which encourages employees to think outside the box, take risks, and come up with new and exciting ideas.
- Work-life balance: Many companies in the USA offer flexible working arrangements, such as telecommuting or flextime, which can help employees achieve a better work-life balance.
- Visa opportunities: The USA offers various visa opportunities for foreign workers, making it relatively easy for qualified professionals to relocate to the country for work.
Netflix Remote Jobs From Home
Overall, the USA is an excellent destination for people looking to build a career, improve their standard of living, and work in a dynamic and innovative environment.