Netflix Work From Home#Remote – Jakarta, Indonesia ( IT Support Manager ) 2023
Job Details:-
Hiring Organization: Netflix
Post Name: IT Support Manager
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: USA
To know the complete process, How to get a job at Netflix In the USA. Please go through the video shown below.
Netflix is the world’s leading entertainment service with 231 million paying subscribers in 190 countries, enjoying TV series, movies and games in different genres and languages. Members can play, pause, and resume watching what they want, anytime, anywhere, and can change their plans at any time. WORK
As part of the global support team, you will lead a team of IT professionals who are the front-line for Netflix’s global operations and develop and learn our user experience and technology. This team ensures an exceptional experience for our users by providing remote support for critical user technologies. This includes different hardware and software. Your priority will be to lead the operational efficiency of the team, create continuous plans for scalability, company relations, and analyze the process and impact of these issues with the ultimate goal of bringing improvements in technology. Netflix and the overall user experience. This team will work on-site to support the company’s globally dispersed workforce.
WORK:
Lead a team of senior support professionals focused on providing a consistent experience for Netflix users
You will liaise with business leaders to define success metrics for various technical projects, as well as other business objectives to deliver high levels of technical performance. You will be responsible for providing data-backed solutions by defining project ROI and working with the strategic team to support this effort.
You will act as a local partner and be prepared to explain the needs of your group, local staff and members. You will need to demonstrate the ability to gain in-depth knowledge of industry and studio workflows to support your team and work effectively with partners.
You will contribute to our work environment and culture, where expressing your opinion and sharing feedback is part of your daily life. You will contribute to a growing, diverse and inclusive culture by fostering an open and supportive environment.
You will focus on providing high quality support for our users and will continuously seek improvements in the support experience. You will participate in identifying and prioritizing bugs, resolving outages in front of users, and escalating issues to our technical support team.
You will work with your colleagues in a global context, working with our other companies to share ideas and feedback to ensure that our service design, support, documentation and research are of the highest quality. You will work closely with key stakeholders from various departments maintaining coordination and building effective relationships for common goals and objectives.
You will need to uncover user conflicts and reliability issues with products and processes that cause problems for our users. You will develop and execute strategic and operational plans, develop analytical models, and bring insights to teams, partners, and executives.
Skills and experience
Experience managing a team of support staff working on a variety of projects, using technical tools and technical documentation.
Experience and demonstrated competency in project management and resource management
IT support/process management focuses on customer experience
You understand the processes and requirements of different work processes and prepare your team to manage work changes based on these requirements
Experience supporting cloud and SaaS applications with single sign-on, including Google Apps for Enterprise (Gmail, Calendaring, Drive, Sites and Groups)
Knowledge of database best practices
Experience supporting AV technologies including Google Hangouts, Google Meet, Chromebox for Meetings, and Crestron devices
Experience providing remote support through remote desktop solutions (ie. LogMeIn, TeamViewer)
You have experience with software development tools such as Zendesk, JIRA and Confluence, or similar products
You can review and document our process and support data to assess the importance and impact of issues
You are always looking for opportunities to improve our performance, user experience and come up with integrated ideas around new support strategies and application design concepts.
Why To Choose USA For Job:
There are several reasons why people choose the USA for job opportunities:
- High-quality job opportunities: The United States is home to some of the world’s largest and most successful companies, providing job seekers with access to high-quality job opportunities in various industries.
- Competitive salaries: Wages and salaries in the USA are among the highest in the world, and the cost of living is relatively reasonable. The competitive salaries make it an attractive destination for people looking to build a career and improve their standard of living.
- A diverse workforce: The USA has a diverse workforce, which can provide opportunities for people from all backgrounds and cultures to work and succeed in their chosen field.
- Professional development: The USA offers excellent opportunities for professional development, such as networking events, training programs, and mentorship programs.
- Innovative work culture: The USA is known for its innovative and creative work culture, which encourages employees to think outside the box, take risks, and come up with new and exciting ideas.
- Work-life balance: Many companies in the USA offer flexible working arrangements, such as telecommuting or flextime, which can help employees achieve a better work-life balance.
- Visa opportunities: The USA offers various visa opportunities for foreign workers, making it relatively easy for qualified professionals to relocate to the country for work.
Netflix Remote Jobs From Home
Overall, the USA is an excellent destination for people looking to build a career, improve their standard of living, and work in a dynamic and innovative environment.
Netflix Work From Home#Remote – Jakarta, Indonesia ( IT Support Manager ) 2023
