Jobs From Home Amex, Amex Virtual Customer Service Jobs In UAE @Click Now To Know More ( Customer Care Professional )
Job Details:-
Hiring Organization: American Express
Post Name: Customer Care Professional – Small Business – Hybrid
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: AED20 To AED30/An Hour
Location: UAE
Full Job Description:
As a brand built on going above and past to offer the nice purchaser revel in, having the most extraordinary colleagues is paramount. Because the face of the employer, you may create fine interactions with our clients every day–from curating a completely unique tour or lifestyle experience to supporting them with their everyday desires. And you could develop your abilities through industry-main schooling and ongoing coaching, all even as learning what it manner to continually set the usual for international elegance, patron-first service. Find your place in provider on #TeamAmex.
What would you do every day as a customer Care expert?
- Carrier inbound calls at the same time as engaging and consulting with small commercial enterprise proprietors and choice makers, find out about their wishes and endorse the proper American express SBS products
- Supply excessive levels of product and service expertise to truely speak suitable product capabilities, gain and different elements of yank express Small enterprise services
- Continuously enhance on key selling skills, which include constructing rapport, knowledge consumer desires, managing objections and ultimate sales
- Provide awesome consumer care via responding to questions concerning debts in a fast paced, structured patron care surroundings
- Document vital account records in step with hooked up policies and processes
- Integrity: Adhere to all Regulatory and Compliance guidelines associated with servicing and income practices
Minimum qualifications
- Customer support revel in ( years+) with a ardour for constructing patron loyalty via excellent listening, consultative courting constructing, resourcefulness and strong written and verbal conversation
- Confirmed fulfillment in a customer service and income surroundings ( years+)
- Potential to paintings in a quick-paced metric driven environment with proficient multitasking and navigation in an internet-primarily based environment
- Revel in running in a digital environment
- High faculty degree or equivalent required. Training benefits to be had
- The hours of operation for this position are Monday-Sunday 7:00 am EST – 1:00 am EST