Home Advisor Jobs, Apple Stay At Home Jobs In US @ Click To Know More ( Technical Support Engineer )
Job Details:-
Hiring Organization: Apple
Post Name: Engineer
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: USA
Full Job Description
To know the complete process, How to get the job at Apple In US. Please watch the full video showing below.
At Apple, great ideas can quickly turn into great products, services and customer experiences. Bring passion and dedication to your work and there is no telling what you will accomplish
We are looking for a qualified and experienced Senior Technical Support Engineer to join our team. We are responsible for managing sales growth and critical support cases raised by companies and corporate clients. In this role, our team provides quick and efficient solutions to our most pressing customer support issues.
The Right To Head
2+ years in a growing technical support role.
Experience as a point of contact technology service for critical escalations from corporate, academic and government clients. Experience responding to critical escalations at a customer-facing and internal management level
Strong interpersonal, written and verbal communication skills in stressful or ambiguous situations with the ability to communicate effectively with technical and non-technical partners.
Deep technical understanding and recognized industry certifications in one or more of the following areas: Networking and Wi-Fi, Endpoint Security, AzureAD and Exchange, MDM/EMM/UEM
Ability to effectively participate in and conduct conference calls with large mixed audiences. Very familiar with Apple device integration and device management.
Microsoft services experience used by our customers using native applications on Apple hardware is a plus. Gain an understanding of Microsoft Azure features, state-of-the-art analytics, including supported authentication for AxM, Exchange services, Intune (other MDM vendors are also optional), other Microsoft services, and how these services work with Apple products.
Consistent track record of collaboration, programming, problem solving, leadership and relationship management. Challenge yourself to find ways and means for new projects or goals.
Work on significant and unique problems where the analysis of situations or data requires the analysis of things that cannot be done. Make independent decisions on methods, methods and research criteria to achieve results.
Create a common network that involves coordination between teams. Explanation
In addition to strong technical skills, a new member should have good interpersonal skills and the ability to build strong relationships among our team members.
Key Functions Include:
Worked on critical and high impact cases raised by corporate and corporate clients. Collaborate with teams such as Apple Sales, AppleCare Engineering, Product Engineering, Product Marketing, and other functions within Apple to support and resolve customer issues.
Provide customer support through various channels to understand issues and provide technical solutions to customers. Collaborate with professional staff and Customer Success Management teams to provide support to new and existing customers.
Closing screen. Manage customer support consulting engineering team.
Set complex movements in the laboratory environment. Provide advice, guidance and mentoring to support teams and colleagues.
Review, diagnose and resolve support cases.
Why To Choose USA For Job:
There are several reasons why people choose the USA for job opportunities:
- High-quality job opportunities: The United States is home to some of the world’s largest and most successful companies, providing job seekers with access to high-quality job opportunities in various industries.
- Competitive salaries: Wages and salaries in the USA are among the highest in the world, and the cost of living is relatively reasonable. The competitive salaries make it an attractive destination for people looking to build a career and improve their standard of living.
- A diverse workforce: The USA has a diverse workforce, which can provide opportunities for people from all backgrounds and cultures to work and succeed in their chosen field.
- Professional development: The USA offers excellent opportunities for professional development, such as networking events, training programs, and mentorship programs.
- Innovative work culture: The USA is known for its innovative and creative work culture, which encourages employees to think outside the box, take risks, and come up with new and exciting ideas.
- Work-life balance: Many companies in the USA offer flexible working arrangements, such as telecommuting or flextime, which can help employees achieve a better work-life balance.
- Visa opportunities: The USA offers various visa opportunities for foreign workers, making it relatively easy for qualified professionals to relocate to the country for work.
Overall, the USA is an excellent destination for people looking to build a career, improve their standard of living, and work in a dynamic and innovative environment.
Home Advisor Jobs, Apple Stay At Home Jobs In US @ Click To Know More ( Technical Support Engineer )
