Delta Work From Home Jobs, Delta Jobs Remote In US @ Click To Know More
Job Details:-
Hiring Organization: Delta Airlines
Post Name: Customer Service Manager
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: USA
To know the complete process, How to get a job at Delta Airlines In the USA. Please go through the video shown below.
Responsible for maintaining technical understanding of issues related to customer product lines and planning and supporting retention and restructuring plans.
• Effectively manage “on-the-job” customer relationships – communicate with customers to improve performance within projects and manage the execution of contractual obligations to ensure that customer expectations are met or exceeded. • Coordinates and directs customer services from the MRO service delivery company to business unit stakeholders and key contract stakeholders.
• Develop, manage and deliver customer performance metrics, customize / dashboard customer business analytics as required. Maintain product line expertise through ongoing training.
• Ensure that in-house business managers fully understand the technical aspects of account agreements and key deliverables. • Responsible for being the subject matter expert for all customer contracts in the region
• Gather the client’s contractual requirements including; logistics, planning, engineering, documentation, contacts, waiting days, materials, etc.
• The main point of contact for the customer manages all aspects of service delivery requirements. • Provide customer feedback and business forecasts. Understand and resolve operational customer dissatisfaction issues. • Manage the achievement of customer satisfaction goals. Identify and develop sales opportunities with the Sales Manager and Regional Sales Manager. Participate as a team leader in customer negotiations and closing new sales opportunities.
• Collect unpaid bills and prepare an analysis of the value of customer contracts in the region.
What You Need to Succeed (Minimum Qualifications)
• Bachelor’s degree in engineering, finance or related field is required.
• 5+ years of technical experience/knowledge in Aerospace, Airline or MRO industry specifically Delta Technical Operations required. • Proven track record in customer service and interpersonal development.
• Demonstrated experience in budget planning and execution is essential. • Experience in lean, six sigma or other process improvement methodologies preferred.
• Expertise in analysis and problem solving required. • Project management capabilities to deliver exceptional customer service.
• Ability to influence and drive change at all levels of the organization. • Must be highly skilled in written and oral communication and able to create concise and relevant documents and presentations for clients and senior management.
• Ability to manage and execute multiple priorities in a timely manner. • Organized travel requires 25% – 30% per year.
• Advanced computer skills (eg. shows and magazines).
• Where applicable, must have received or be willing to receive a COVID-19 vaccine by the date of employment to be considered for US-based employment, if Delta Air Lines, Inc is currently inactive. • Demonstrate that privacy is paramount when processing personal data.
• Embrace different personalities, ideas and styles. • Always put safety and security, of yourself and others, first.
Why To Choose USA For Job:
There are several reasons why people choose the USA for job opportunities:
- High-quality job opportunities: The United States is home to some of the world’s largest and most successful companies, providing job seekers with access to high-quality job opportunities in various industries.
- Competitive salaries: Wages and salaries in the USA are among the highest in the world, and the cost of living is relatively reasonable. The competitive salaries make it an attractive destination for people looking to build a career and improve their standard of living.
- A diverse workforce: The USA has a diverse workforce, which can provide opportunities for people from all backgrounds and cultures to work and succeed in their chosen field.
- Professional development: The USA offers excellent opportunities for professional development, such as networking events, training programs, and mentorship programs.
- Innovative work culture: The USA is known for its innovative and creative work culture, which encourages employees to think outside the box, take risks, and come up with new and exciting ideas.
- Work-life balance: Many companies in the USA offer flexible working arrangements, such as telecommuting or flextime, which can help employees achieve a better work-life balance.
- Visa opportunities: The USA offers various visa opportunities for foreign workers, making it relatively easy for qualified professionals to relocate to the country for work.
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Overall, the USA is an excellent destination for people looking to build a career, improve their standard of living, and work in a dynamic and innovative environment.
Delta Work From Home Jobs, Delta Jobs Remote In US @ Click To Know More
