Delta Remote Customer Service, Delta Remote Jobs @ carkendra ( Specialist )
Job Details:-
Hiring Organization: Delta Airlines
Post Name: Specialist
Qualification: Associate Degree
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: USA
Full Job Description:
At Delta Air Lines, we are focused on building a people-driven organization with an unparalleled commitment to superior customer experience to further Delta’s position as the world’s most trusted airline. our employees and customers.
As a Customer Experience Specialist, you will join a marketing-focused team in a high-level call center focused on listening, caring and connecting with customers. In this position, you will respond to calls efficiently, respectfully and accurately, while analyzing customer needs and recommending solutions and supporting products. The right candidate will demonstrate a desire to make our customer journeys not only high quality but memorable. This position is full-time with comprehensive health and wellness benefits, an exciting program, and extensive Delta travel opportunities.
Centrally located in Singapore Post Center 2 mins from Paya Lebar MRT station, surrounded by 3 shopping malls, entertainment and 24 hours food court, 5-7 minutes away.
Modern restrooms with snacks and drinks and free Wi-Fi
Community events in Singapore and participation in Relay For Life and Hope Day, Breast Cancer Research Foundation (BCRF) and Family Fun Day.
Delta employees, their spouses and their children can take advantage of interline agreements that offer low-cost travel on many other airlines around the world. Discounts on world-class attractions, hotels and cruises through Delta Perks!
Job Summary:
Customer Experience Professionals connect with customers over the phone and create experiences where customers know they’ve been heard and understood and feel valued and important, which is accomplished by:
Quickly identify and resolve customer issues
Be proactive in finding solutions to problems
Make a good decision
Interact with clients and colleagues from around the world
Specialists in selling travel-related services, including car rentals and partner credit card products. Customer Experience Professionals demonstrate strong verbal and written communication skills, professional demeanor, excellent reliability, ability to handle stressful situations, have strong computer skills, adapt to a fast-paced environment and the ability to learn and to act quickly. Employees will have the opportunity in the future to advance in a team of professionals who respond to customer complaints or solve complex international ticketing problems. As Delta continues to provide new ways for our customers to connect with us, professionals may also have the opportunity to help customers through Twitter, Facebook or other emerging social media platforms.
Compensation and Training:
The position is also eligible for performance-based incentives after a six-month probationary period, flexible cash for PM changes, monthly salary sharing if the company meets KPIs, and salary increases.
Successful candidates will participate in comprehensive classroom and on-the-job training. Classroom training includes teaching, observation, testing and performance measurement.
After training, we will assign new employees to a shift that may differ from your training shift and will include two consecutive days off, possibly in the middle of the week. New employees will continue to work until the employee is eligible to apply for a change of their choice. New employees are eligible to sign up for the New Exchange and First Exchange offer after completing new employee training. Employers offer opportunities for change every 3-4 months. New employees are assigned PM hours and days off in the middle of the week until they can work different shifts depending on their level. Delta operates 24 hours a day, 7 days a week, and we will always have customers who need us.
Profits and profits will help you keep climbing
Accepting different people, ideas and styles
Makes the safety and security of self and others a priority at all times
Get the right legal documents to live and work in Singapore
Proficient in written and spoken English
This job requires computer skills and comfort with browser software, email, instant messaging and internet searches. Must be able to communicate clearly, fluently and effectively using proper grammar, intonation and pronunciation.
Must have a flexible schedule as this position will require you to work weekends, holidays and including night shifts
How to prepare for an interview in the USA :
Preparing for a job interview in the USA requires several steps to ensure that you present yourself as the best candidate for the position. Here are some tips to help you prepare for your interview:
- Research the company: Research the company thoroughly to understand its values, mission, and culture. This can help you tailor your responses to the company’s specific needs and show that you are a good fit for the organization.
- Review the job description: Review the job description and identify the key skills and qualifications required for the role. This can help you prepare specific examples and stories that demonstrate how you possess these skills and qualifications.
- Prepare your responses: Prepare responses to common interview questions, such as “Tell me about yourself” or “Why are you interested in this role?” Practice your responses with a friend or family member to gain confidence and ensure that your answers are concise and clear.
- Dress appropriately: Dress professionally for the interview. In the USA, it is typical to wear business attire for job interviews, such as a suit or dress.
- Bring a copy of your resume: Bring a copy of your resume, a list of references, and any other relevant documents to the interview.
- Be on time: Plan to arrive at least 15 minutes early to the interview to allow time for unexpected delays.
- Show enthusiasm: Show enthusiasm for the role and the company during the interview. Be engaged, ask questions, and show that you are excited about the opportunity to work for the organization.
- Follow up after the interview: Send a thank-you note or email to the interviewer within 24 hours of the interview. This can help you stand out and demonstrate your professionalism and interest in the role.
By following these tips, you can increase your chances of making a positive impression during your job interview in the USA.
Delta Remote Customer Service, Delta Remote Jobs
Why To Choose USA For Job:
There are several reasons why people choose the USA for job opportunities:
- High-quality job opportunities: The USA is home to some of the world’s largest and most successful companies, providing job seekers with access to high-quality job opportunities in various industries.
- Competitive salaries: Wages and salaries in the USA are among the highest in the world, and the cost of living is relatively reasonable. The competitive salaries make it an attractive destination for people looking to build a career and improve their standard of living.
- Diverse workforce: The USA has a diverse workforce, which can provide opportunities for people from all backgrounds and cultures to work and succeed in their chosen field.
- Professional development: The USA offers excellent opportunities for professional development, such as networking events, training programs, and mentorship programs.
- Innovative work culture: The USA is known for its innovative and creative work culture, which encourages employees to think outside the box, take risks, and come up with new and exciting ideas.
- Work-life balance: Many companies in the USA offer flexible working arrangements, such as telecommuting or flextime, which can help employees achieve a better work-life balance.
- Visa opportunities: The USA offers various visa opportunities for foreign workers, making it relatively easy for qualified professionals to relocate to the country for work.
Delta Remote Customer Service, Delta Remote Jobs @ carkendra ( Specialist )
