Apple Customer Service Jobs Remote, Apple Careers From Home In US @ Click To Know More ( Manager )
Job Details:-
Hiring Organization: Apple
Post Name: Manager
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: USA
Full Job Description
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You enjoy motivating others to achieve the highest level of performance in any relationship. You are passionate about the customer experience. You are a role model and a leader who defends his team. You invest in your relationships and work and hold yourself and your team to a higher standard. You are eager and eager for tools and resources that enrich your team. If you’re ready to inspire and lead, join Apple and help us leave the world better than we found it. The Apple Support team is looking for a team leader to lead a team of consultants. As a team leader, you will be with your team during their shifts, which may include evenings, weekends and/or holidays. If that sounds like you, you could be the next member to lead our Apple Support team. We strive to help users discover their potential.
The Right To Head
Minimum of 2 years of experience in people management skills in a large inbound or multi-site contact center or logistics environment overseeing 15+ front-line employees.
Knowledge of contact center management tools, processes, procedures and performance metrics, with the ability to innovate and improve as needed.
Excellent influencing skills and ability to work with key business partners
Experience using technology to build team connections and build relationships
Demonstrates a strong interest in technology and the ability to manage organizational and technical concepts
Builds relationships and seeks to understand what motivates individuals
Drives the need for training and experience in staff development to achieve positive customer service results
Lesson plans can be developed that include performance evaluations and procedures
Leads the standard for high performance by consistently meeting and exceeding performance goals
Strong and effective written communication skills with the ability to tailor your message to your target audience
A solution-oriented leader who demonstrates creativity and curiosity
Explanation
At Apple, we believe that hard work, a fun environment, and the kind of creativity and innovation only exist when talented people from different backgrounds approach problems from different angles. We believe that every customer relationship is an opportunity to delight, impress, engage and inspire. We focus on all the small details to make the most impact
This role is for providing day-to-day guidance and fostering the development of Apple Support Advisors. This leader is customer driven, friendly and has a passion for supporting advisors effectively and efficiently. In this role, you will manage performance and develop mentors through one-on-one interviews, onboarding, contact research and feedback within a strategic planning process.
Why To Choose USA For Job:
There are several reasons why people choose the USA for job opportunities:
- High-quality job opportunities: The United States is home to some of the world’s largest and most successful companies, providing job seekers with access to high-quality job opportunities in various industries.
- Competitive salaries: Wages and salaries in the USA are among the highest in the world, and the cost of living is relatively reasonable. The competitive salaries make it an attractive destination for people looking to build a career and improve their standard of living.
- A diverse workforce: The USA has a diverse workforce, which can provide opportunities for people from all backgrounds and cultures to work and succeed in their chosen field.
- Professional development: The USA offers excellent opportunities for professional development, such as networking events, training programs, and mentorship programs.
- Innovative work culture: The USA is known for its innovative and creative work culture, which encourages employees to think outside the box, take risks, and come up with new and exciting ideas.
- Work-life balance: Many companies in the USA offer flexible working arrangements, such as telecommuting or flextime, which can help employees achieve a better work-life balance.
- Visa opportunities: The USA offers various visa opportunities for foreign workers, making it relatively easy for qualified professionals to relocate to the country for work.
Overall, the USA is an excellent destination for people looking to build a career, improve their standard of living, and work in a dynamic and innovative environment.