Apple Customer Service Job From Home, Apple Remote Advisor ( RCC Senior Customer Service Specialist )
Job Details:-
Hiring Organization: Apple
Post Name: RCC Senior Customer Service Specialist
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Austin, USA
Full Job Description
To know the complete process, How to get the job at Apple In US. Please watch the full video showing below.
At Apple, we acknowledge that troublesome work, a charming environment, ingenuity and improvement fuel a conclusive client experience. Apple Customer Service Job From Home. We acknowledge each client affiliation is an astounding opportunity to kindly, attract and awaken – and that by focusing in on the humblest of nuances, we can have colossal impacts with our clients. Building this environment starts with you!
Apple Customer Service Job From Home
As a Senior Client support Informed authority, our extraordinary assist approach and excitement for decisive reasoning with willing make fundamental experiences for our Retail clients. Apple Customer Service Job From Home. We are liable for client support recovery, as this gathering makes due with uncommon client conditions.
Key Capacities
- Natural made and verbal language capacities in English (required)
- Least of 1 years of contact center/client administration knowledge
- Shown perception of Retail business cycles, plans and procedures is valuable
- Experience working in a rapid, ceaselessly creating environment and accomplishment characterizing limits while working unreservedly. Apple Customer Service Job From Home.
- Keeps a collected mind across different client and sidekick joint efforts
- Excitement for client care
- Ability to tune in and definitively comprehend complex client circumstances
- Certain and energized social capacities
- Capable at managing unsure conditions and versatility and openness to search for new endeavors as allotted
- Strong logical capacities and ability to arrive at inductions
- Carefulness
- Self-convinced, inventive and works outstandingly under own drive
- Skilled at spreading out limits and endeavoring to target schedules and estimations
- Strong accomplice and inventive issue solver who is innovative and versatile
- Amped up for conveying a mindful client support knowledge
- Displayed fabulous execution in before occupations
Portrayal
As a Senior Client support partner, you will:
- Support the Retail Client Care bunches through constant telephone support through inbound and outbound calls, email and various gadgets. This occupation should have the choice to give versatile consideration to all Help gatherings (Front Organization and Specialty Sponsorship).
- Handle fundamental client cases and uncommon circumstances from extreme front line educated authorities.
- Cultivate sharp fixes to complex client issues while staying aware of organization level suspicions and target plans.
- Use relationship to decide exceptional conditions, including exertion and follow up.
- Recognize emerging client designs, suggest process updates, and present contribution to further develop the client experience.
- Course and work cross-essentially to hinder and decide fundamental issues.
Guidance and Experience
- BA/BS preferred, or 1+ years Client care, indistinguishable experience
Apple Customer Service Job From Home
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language'”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’
Apple Customer Service Job From Home
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Apple Customer Service Job From Home
Educational Qualification:
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Document Required:
Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Done.