American Express Work From Home – Remote In UAE @Car-Kendra ( Travel Consultant )
Job Details:-
Hiring Organization: American Express
Post Name: Travel Consultant
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: AED40 To AED60/An Hour
Location: Dubai, UAE
Full Job Description:
Once you’ve completed the education, you will be prepared to take some thing journey request comes your manner. Right here’s simply some of what you can be doing each day:
- You will delight our top class Card participants with unforgettable reports
- As a consultant, you may refine your knowledge of patron desires by asking customized fact-locating questions to supply an innovative and splendid carrier through multi-channel servicing designed to meet customers particular necessities
- You may receive in-depth schooling to permit you to be a tour expert and you may understand in which to appearance to find the statistics you need to help travelers with their converting journey plans including ride cancellations, re-bookings, and exchanges. Troubleshooting any customer troubles relating to the usage of the journey internet site and expertly guiding customers at the same time as they navigate across the web page
- You may studies, plan and execute customized tour reviews, thru reserving home and global flights, vehicle and/or lodge travel preparations
- You will use your in-intensity expertise to assist Card members get admission to their one-of-a-kind benefits, such as a way to make the maximum in their membership reward points.
- You take your know-how of recent and current product services, value proposition and relevance to the card Member, to curate your advice
- At instances, you may want to de-escalate a Card Member’s strain, when unforeseen journey situations get up
- You will continually positioned the card Member’s experience at the vanguard of everything you do, reinforcing the club First mindset and prevailing their loyalty
What you need to thrive
- Demonstrated capacity to provide top class customer service, preferably in a name middle surroundings.
- Revel in servicing clients ideally in hospitality, concierges/life-style servicing, high-end customer service or sales roles. Tour reservation enjoy is a plus.
- A passion for constructing client loyalty through carefully listening, building rapport and supplying incredible purchaser care, the use of strong written and verbal communication skills.
- Capability to fluently communicate and write in English.
- Herbal consultative abilties, with the capability to provide assured guidelines
- Sufficient geography knowledge
- The resilience and composure to remain superb under strain and constantly evolving circumstances
- A trouble solver, you’ll be capable of successfully explore Card Member troubles and offer the satisfactory creative solutions a good way to resolving on the first contact
- A mathematical thoughts with an eye for detail and accuracy
- Computer skills are critical as you’ll be using more than one equipment and systems daily
- Wonderful time control & multi-tasking competencies
- Excessive level of integrity to paintings with purchaser facts and deal with it sensitively
- Capacity to collaborate in man or woman with all colleagues of all stages
- Potential to thrive in a metric driven and team-primarily based surroundings, with a wholesome drive to satisfy and exceed goals
- The flexibility to work shifts, including nights and weekends
- Bachelor’s diploma, companion degree and college undergrads might also observe
Why American express?
- Attractive base pay
- Aggressive overall performance-primarily based bonus
- Fitness, dental, imaginative and prescient and lifestyles coverage
- Unfastened HMO coverage from day 1 for the worker and eligible dependents
- Retirement Fund
- Profession development consisting of schooling and career increase
- Beneficiant maternity/paternity paid leave
- Non-public mother’s room
- On-site health club
- Yoga/Dance studio
- Relaxation & rest rooms (recreation room, library, karaoke, movie, and lounge)
- On-site medical institution
American Express Work From Home – Remote In UAE @Car-Kendra ( Travel Consultant )
