American Express Work From Home Jobs, Amex Remote Jobs In US @ Click To Know More (Client Support Specialist)
Job Details:-
Hiring Organization: American Express
Post Name: Client Support Specialist
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30 /An Hour
Location: USA
Full Job Description:
you lead the way. We have your back. With the right support, people and businesses have the power to transform in incredible ways. When you join the Amex team, you become part of a global and diverse group of friends who are passionate about supporting our customers, our communities and each other. Here, you’ll learn and grow as we help you create a unique and rewarding career with benefits, programs and changes that support you personally and professionally.
At American Express, you will be recognized for your contributions, leadership and impact. All colleagues have the opportunity to participate in the success of the company. Together, we will stand up as one team as we strive to uphold our company values and our unwavering commitment to delivering the best customer experience in the world every day. And we will do so with the utmost integrity in an environment where everyone wants to see, hear and participate. Join the Amex team and lead the way together.
Accertify is a provider of fraud prevention, refund management, intelligence tools and solutions for customers in many industries around the world. Together, we’ve seen tremendous growth and value for the top merchant brands we protect. This rapid and continued growth creates additional opportunities to enhance the value we deliver to our customers through all of our solutions. Accertify is a subsidiary of American Express. We are looking for a Customer Support Specialist to join our team to support our customers and manage their exposure to online credit card fraud.
Responsibilities include:
- Provide support and configuration to customers regarding fraud, refund and payment gateway functionality
- Troubleshoot issues with clients connecting to the system. Monitor system alerts. Contact customer if data stream is compromised
- Development and dissemination of fraud prevention policies and procedures
- Configuring the Fraud Analyst user interface for specific clients
- Work closely with customers to define new features of Interceptas.
- Work closely with Accertify experts to assess and identify new technologies/fraud systems and adopt new systems and features as needed.
- Build strong relationships with clients to ensure they deliver exceptional service and exceed expectations
- Maintain communication between external clients and internal departments, including account management, operations and development teams.
- Participate in meetings and collaborations.
Eligibility:
This is a highly visible role that requires excellent communication skills as well as a strong and dynamic approach to problem solving in order to deliver the best customer experience possible. Special skills include:
- Experience working directly with clients
- Experience in troubleshooting application performance
- Excellent writing and communication skills
- People who are strong, patient and have a good “can-do” attitude.
wise
- There are characteristics and leadership characteristics
- Bilingual – English and Japanese
Education: Bachelor’s degree and/or 3+ years of experience in application support, preferably software support as a service (SaaS)
More tastes:
- Preferred online credit card fraud protection
- Experience supporting payments with card processing
- Experience with reimbursement assistance
How to prepare for an interview in America:
Preparing for a job interview in the United States involves several steps to present yourself as the best candidate for the job. Here are some tips to help you prepare for your interview.
- Company Research: In-depth research of the company to understand its values, mission and culture. This will help you meet the unique needs of your business and show that you are the right fit for the organization.
- Review Job Description: Review the job description and identify the key skills and qualifications required for the position. This can help you prepare specific examples and stories that demonstrate your abilities and qualifications.
- Prepare answers: Prepare answers to questions such as “Tell me about yourself” or “Why do you like this role?” » Practice your answers with friends and family to gain confidence and make your answers clear and concise.
- Appropriate dress code: Dress for the interview. In the United States, it is customary to wear professional attire such as a suit or dress for a job interview.
- Bring a copy of your resume: Bring a copy of your resume, curriculum vitae, and other necessary documents to the interview.
- Be on time: Plan to arrive at least 15 minutes early for your interview if there are any expected delays. Show your passion: During the interview, show your passion for the position and the company. Get involved, ask questions and express your interest in the opportunity to work for the organization.
- After the interview: Send a thank you letter or email to the interviewer within 24 hours of the interview. This can help you stand out and show off your skills and enthusiasm for the position.
Follow these tips to increase your chances of succeeding in an interview in the United States.
Why choose the United States to work:
There are many reasons why people choose America for jobs.
- Best Jobs: The United States is home to some of the largest and most successful companies in the world that provide job seekers with great jobs in a variety of industries.
- Competitive salaries: Wages and salaries in the United States are among the highest in the world and the cost of living is reasonable. Competitive salaries make it an attractive destination for those looking to advance their careers and improve their livelihoods.
- Foreign Workers: The United States has a diverse workforce that offers people of different races and ethnicities the opportunity to work and succeed in their careers.
- Professional Development: The United States offers great professional development opportunities such as networking, training, and mentorship.
- Innovative work culture: The United States is renowned for its innovative and creative work culture, which encourages employees to think outside the box, take risks, come up with new ideas, and be happy.
- Work-Life Balance: Many companies in the United States offer flexible work arrangements, such as telecommuting and flexible working arrangements, to help employees achieve a better work-life balance.
- Visa schedule: The United States has several visa schedules for foreign workers, which makes it easy for qualified professionals to travel to the United States for work.
American Express Work From Home Jobs, Amex Remote Jobs In US @ Click To Know More (Client Support Specialist)
