American Express Virtual Assistant In UAE #Click To Apply Now!!
Job Details:-
Hiring Organization: American Express
Post Name: Analyst
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: AED20 To AED30/An Hour
Location: UAE
Full Job Description:
With the right support, people and businesses can make tremendous progress. When you join the Amex team, you’ll be part of a global and diverse community of colleagues committed to supporting our customers, our community and each other. Here, you will learn and grow as we help you create a unique and meaningful career path for you with benefits, programs and changes that support you personally and professionally.
At American Express, you will be recognized for your contribution, leadership and influence. Everyone who works together has the opportunity to participate in the success of the company. Together, we will win as a team, and strive to support our company values and our strong commitment to support and deliver the best customer experience in the world every day. And we will do this with integrity and an environment where everyone is seen, heard and felt. Join Group Amex to lead the way together.
The TLS Global Product Operations User Access Team manages/maintains power-related credentials, tools and TLS applications for Centurion and Platinum front-end user profiles. This team manages Centurion’s support level (chargeback, dispute) and backlog accounting system and provides subject matter expert Tech Care resolution channels.
Service delivery analyzer is for managing TLS CCP identity sets and identity and access (IAM) based on service type, as well as evaluating the impact of changes made to the software. This role is essential in representing the needs of the TLS CCP and working closely with product management, TLS operations and the AX technology team to ensure that application availability and user access are working efficiently. The analyst works as a technical/operational expert who works independently with limited instructions. TLS schools in Phoenix or the east use a hybrid or virtual mode of operation.
Work:
Review and document user profiles on the front end (identity pool, IAM identity, etc.) by role type; testing them and controlling their changes. Maintains billing codes and support status and billing system for Centurion members, revisions and disputes.
Assesses the impact on company tools and business processes to introduce or upgrade software and operating systems. Designs and plans end-user testing for new upgrades or initial software releases.
Performs “technical testing” and prepares to onboard new users to ensure features and applications are functional and accessible to new users. Reports opportunities to improve service quality or efficiency and represents the voice of the TLS staff in front of other internal team members.
Help establish team SOPs.
Does not require other company’s products and knowledge. Other services are provided.
Minimum Qualifications:
3+ years of experience in a customer or product technical support position. 2+ years of experience working with the Amex IMSS cashback system developing reporting systems
Expertise in troubleshooting and resolving complex technical issues related to TLS CCP Identity Charity and End User Toolset.
Sharp analytical skills to assess the impact of environmental changes on end-user applications and services. Working knowledge of basic judicial structure and execution principles.
Self-motivated with demonstrated ability in organizational, conceptual and logical problem solving. The ability to manage diverse and complex projects requires great planning and judgment.
Excellent verbal, written, presentation and interpersonal skills are required. The flexibility of working with different shifts to cover multiple time zones.
How to prepare for an interview in the USA:
Preparing for a job interview in the USA requires several steps to ensure that you present yourself as the best candidate for the position. Here are some tips to help you prepare for your interview:
- Research the company: Research the company thoroughly to understand its values, mission, and culture. This can help you tailor your responses to the company’s specific needs and show that you are a good fit for the organization.
- Review the job description: Review the job description and identify the key skills and qualifications required for the role. This can help you prepare specific examples and stories that demonstrate how you possess these skills and qualifications.
- Prepare your responses: Prepare responses to common interview questions, such as “Tell me about yourself” or “Why are you interested in this role?” Practice your responses with a friend or family member to gain confidence and ensure that your answers are concise and clear.
- Dress appropriately: Dress professionally for the interview. In the USA, it is typical to wear business attire for job interviews, such as a suit or dress.
- Bring a copy of your resume: Bring a copy of your resume, a list of references, and any other relevant documents to the interview.
- Be on time: Plan to arrive at least 15 minutes early to the interview to allow time for unexpected delays.
- Show enthusiasm: Show enthusiasm for the role and the company during the interview. Be engaged, ask questions, and show that you are excited about the opportunity to work for the organization.
- Follow up after the interview: Send a thank-you note or email to the interviewer within 24 hours of the interview. This can help you stand out and demonstrate your professionalism and interest in the role.
By following these tips, you can increase your chances of making a positive impression during your job interview in the USA.
Why To Choose USA For Job:
There are several reasons why people choose the USA for job opportunities:
- High-quality job opportunities: The United States is home to some of the world’s largest and most successful companies, providing job seekers with access to high-quality job opportunities in various industries.
- Competitive salaries: Wages and salaries in the USA are among the highest in the world, and the cost of living is relatively reasonable. The competitive salaries make it an attractive destination for people looking to build a career and improve their standard of living.
- Diverse workforce: The USA has a diverse workforce, which can provide opportunities for people from all backgrounds and cultures to work and succeed in their chosen field.
- Professional development: The USA offers excellent opportunities for professional development, such as networking events, training programs, and mentorship programs.
- Innovative work culture: The USA is known for its innovative and creative work culture, which encourages employees to think outside the box, take risks, and come up with new and exciting ideas.
- Work-life balance: Many companies in the USA offer flexible working arrangements, such as telecommuting or flextime, which can help employees achieve a better work-life balance.
- Visa opportunities: The USA offers various visa opportunities for foreign workers, making it relatively easy for qualified professionals to relocate to the country for work.
American Express Virtual Assistant In UAE #Click To Apply Now!!
