American Express Virtual Assistant, American Express Careers UAE @Click Now To Know More ( Junior Customer Care Professional )
Job Details:-
Hiring Organization: American Express
Post Name: Junior Customer Care Professional
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: AED20 To AED30/An Hour
Location: UAE
Full Job Description:
The position of Junior customer Care professional consists of the management of inbound calls of yank explicit clients. The aim is to satisfy and exceed client expectancies and provide a excessive fine consulting carrier in compliance with corporate requirements and objectives.
All of us of our customer Care specialists represents the yank express emblem. They are hassle solvers and dating builders.
It’s not possible to list the whole lot you’ll do here due to the fact each purchaser is distinct. However some things are clean, you’ll:
- respond quick and accurately to client questions and problems.
- offer clients unique solutions.
- drive the best ranges of consumer pleasure and engagement.
- advocate new approaches to enhance methods and customer care.
The a hit applicants will deliver:
- A ardour for customer service with top notch listening and dating building skills.
- robust verbal verbal exchange and engagement skills: expert, clear and friendly.
- team playing spirit, even as able to take initiative and paintings independently.
- Self-stimulated and positive thinker, creative and analytical.
- potential to maintain a massive amount of product facts, policies and procedural hints.
- ability to reply professionally to damaging conditions in a forced environment, making quick and correct decisions while faced with issues which includes heavy call volumes, system difficulties and different challenges.
- effective and outcomes focused. Confident in giving and receiving feedback and in running to set targets.
- preceding revel in in telemarketing or a name center environment is beneficial however now not critical.
- Willingness to paintings in a shift sample.
- similarly to Italian an awesome level of English know-how might be taken into consideration a plus.
American Express Virtual Assistant, American Express Careers UAE @Click Now To Know More ( Junior Customer Care Professional )
