American Express Remote Job Virtual Customer Care Professional
Job Details:-
Hiring Organization: American Express
Post Name: Data Solutions Design
Qualification: Bachelor Degree
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $22/Hour
Location: Arkansas USA
American Express Remote Job Virtual Customer Care Professional
You Lead the Way. We Have You Covered.
With the right support, individuals and organizations have the ability to advance in extraordinary ways. At the point when you join Group Amex, you become piece of a worldwide and different local area of partners with an immovable obligation to back our clients, networks and one another. Here, you’ll learn and develop as we assist you with making a vocation venture that is special and significant to you with advantages, projects, and adaptability that help you by and by and expertly.
At American Express, you’ll be perceived for your commitments, authority, and effect — each associate has the chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong support vow to give the world’s best client experience consistently. What’s more, we’ll do it with the highest level of respectability, and in a climate where everybody is seen, heard and feels like they have a place.
Join Group Amex and how about we lead the way together.
Specialty Unit/Job Explicit Data
Venture Computerized and Information Arrangements
Where are these jobs situated inside American Express?
Venture Computerized and Information Arrangements (EDDS): This group offers an exceptional chance to construct the advanced association with our possibilities and clients. We drive development, conveying items and stages across the whole lifecycle of Cardmember organization, banding together with other Specialty Units and Focuses of Greatness, propelling our objective of turning into a fundamental piece of our clients’ advanced lives. Endeavor Computerized Part Encounters group is liable for developing Card Part commitment through our computerized encounters, with an essential spotlight on Enrollment portable application, web, trade and push channels.
Key Liabilities
Reliant upon foundation and interest, this job will take on either a plan track or a plan tasks/research track
Exploration, art, and test an undertaking that will adjust to current business objectives and illuminate in-flight drives
Center around start to finish configuration process inside a various leveled organization while working close by a tutor
Find out about Amex and our cycle, culture, and business and gain openness across all disciplines of plan (UX Exploration, UX Composing, CX Experiences, Portable and Website architecture, Plan Activities, Plan Language Frameworks)
you will be a senior SRE part of a highly creative and collaborative team with an “automate everything” approach to building solutions in a very complex, large- environmental statistics and impact on products in the millions. customers use every day. You are an experienced technologist building solutions focused on improving hardware availability, performance, change management, monitoring and capacity management. Additionally, you are familiar with emerging industry trends, enjoy mentoring others, and are looking for high impact projects.
We back our partners and their friends and family with advantages and projects that help their comprehensive prosperity. That implies we focus on their physical, monetary, and emotional wellness through each phase of life. Benefits include:
Cutthroat base compensations
Extra motivators
6% Organization Match on retirement investment funds plan
Free monetary training and monetary prosperity support
Thorough clinical, dental, vision, extra security, and handicap benefits
20+ weeks paid parental leave for all guardians, paying little heed to orientation, presented for pregnancy, reception or surrogacy
Free admittance to worldwide on location health focuses set up with attendants and specialists (contingent upon area)
Free and classified directing help through our Sound Personalities program
Profession improvement and preparing open doors
For a full rundown of Group Amex benefits, visit our Partner Advantages Site.
Functions:
Work within a core team, either as a senior technical contributor or leading a small SRE team responsible for developing solutions and templates for reuse across the business.
Implement software development practices to develop monitoring, alerting, hunting, automation, and self-healing capabilities to maintain a high level of platform. Improve the performance and improve the reliability of the resource collection.
Enhancing the new environment and continuous improvement, driving changes improve the efficiency of existing engineering and delivery systems. Lead experiments and proof of concepts of new open source technologies to address monitoring, testing and recovery.
Implement automatic left shift testing to prevent defects from reaching output
Ensure critical subsystems, microservices, databases and external calls meet advanced requirements. Provide direction for major technical changes and critical peer review of production improvements
Champion and drive the organization’s development efforts for performance testing, crash testing, and application evaluation optimization and resiliency capabilities.
Experience/Skills:
Experience working with Java, Go (Golang) or similar languages and a strong desire to learn new languages. Expertise in coding and scripting skills (Terraform/Confirmation), knowledge of CICD tools (Jenkins, GitLab and Artifact), experience in monitoring/preparation/documentation solutions (Splunk, GCP Stack driver, etc.)
Experience as an SRE in a public cloud environment with experience in designing and developing cloud citizen applications. Experience with Kubernetes is a plus. High level of technical expertise, covering a wide range of technologies (e.g. platform providers including Prometheus, Consul, Vault, ELK and infrastructure platforms including cloud, networking and security)
Hands-on experience building and improving small distributed systems. Experience with Mesh Service products is a plus. Recognizing the challenges of distributed systems and practices for building critical platforms.
Collaboration for connecting with space and understanding and passion for learning new technologies and making them more powerful.
Bachelor’s degree in computer science, computer engineering or equivalent work experience.
American Express Remote Job Virtual Customer Care Professional
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