American Express Jobs No Experience WFH @carkendra
Job Details:-
Hiring Organization: American Express
Post Name: Customer Service
Qualification: Associate Degree
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20-$30 Per Hour
Location: USA
Full Job Description:
You lead the way. We have your back. With the right support, people and businesses can make tremendous progress. When you join the Amex team, you’ll be part of a global community of diverse colleagues committed to supporting our customers, our community and each other. Here, you will learn and grow as we help you create a unique and meaningful career path for the benefits, programs and changes that support you personally and professionally.
At American Express, you will be recognized for your contribution, leadership and influence. Everyone who works together has the opportunity to participate in the success of the company. Together, we will win as a team, and strive to uphold our corporate values and our strong commitment to support and deliver the best customer experience in the world every day. And we will do this with integrity and an environment where everyone is seen, heard and felt. Join the Amex team and let’s lead the way together.
Job description:
The role of the Member Service Specialist (MSP) will be to provide service card holders visiting the American Express Centurion Lounge, located at LaGuardia Airport. MSPs will be the face of American Express to our customers, acting as brand ambassadors. Working as a collaborative team, they will be able to impress our customers and deliver on the brand promise. A successful MSP within Centurion Lounges will be passionate about providing our cardholders with an exceptional service, in a customer focused environment. Our MSPs are highly trained and motivated, providing American Express cardholders with travel, card, concierge and lifestyle services. Acting as consultants, our MSPs will tailor our products and services to help cardholders meet their immediate needs and enhance their relationship with American Express.
Our mission is to be relevant to our cardholders by providing a variety of products and services. It’s our job to keep a member alive every day.
MSPs do this by:
Acknowledging and issuing our card to members upon arrival at the reception
Be a service manager and have a customer experience from start to finish
Develop new ways to solve customer problems or concerns to gain brand loyalty; Ultimately turn the customer into a passionate and loyal customer
Use a customer first philosophy to meet customer needs and expectations
Provide concierge advice on lifestyle
Offer travel advice and a little booking help
To meet the needs of our cardholders, we partner with food and beverage partners
The opening hours of the lounge are from 05:00 to 22:00 from Monday to Sunday. Hours are changed based on business needs.
Eligibility:
The successful candidate will have the following qualifications:
At least one year of recent experience serving a customer base
Experience in an airline, hotel or travel agency preferred (travel booking experience a plus)
A passion for fast-paced customer service
Exceptional communication skills, delighting customers in every interaction
The ability to listen to the customer’s needs, in turn provides confident advice, resulting in customer satisfaction with the service they receive.
Must demonstrate the utmost professionalism and maintain a positive attitude in all interactions
The ability to rely on and collaborate with your colleagues is important, as the bathroom is a busy and fast-paced team environment.
The ability to make quick and efficient decisions, when unexpected situations may arise, puts the cardholder experience at the forefront of everything you do.
Must be intelligent and able to use the Internet effectively while assisting in a face-to-face customer environment
Ability to quickly use and switch between multiple technology platforms
Make it in a flexible and flexible environment
Ability to work flexible shifts including nights, weekends and holidays is essential
You may need to raise the heat to moderate for some jobs. Pay Range: $20.00 to $33.65 per hour + benefits + benefits
The above represents the expected hourly wage for this tool. Finally, in determining your salary, we will consider your position, experience and other work-related factors. We support our colleagues and their loved ones with benefits and programs that support their overall well-being. This means we prioritize physical, financial and mental health at every stage of life. Benefits include:
Competitive salary
Exciting money
6% Company Match and Retirement Savings Plan
Free financial training and financial support
Comprehensive health, dental, vision, life insurance and disability benefits
Flexible work schedule and hours with hybrid and virtual options with Amex Flex
20+ weeks of paid parental leave for all parents, regardless of gender, available for pregnancy, adoption or childbirth.
Free access to the Global Wellness Center site staffed by nurses and doctors (subject to availability)
Free and confidential mental support through our Healthy Minds program
Opportunities for career development and training
American Express Jobs No Experience WFH
How to prepare for an interview in USA:
Preparing for a job interview in the United States involves several steps to present yourself as the best candidate for the job. Here are some tips to help you prepare for your interview.
- Company Research: In-depth research of the company to understand its values, mission and culture. This will help you meet the unique needs of your business and show that you are the right fit for the organization.
- Review Job Description: Review the job description and identify the key skills and qualifications required for the position. This can help you prepare specific examples and stories that demonstrate your abilities and qualifications.
- Prepare answers: Prepare answers to questions such as “Tell me about yourself” or “Why do you like this role?” » Practice your answers with friends and family to gain confidence and make your answers clear and concise.
- Appropriate dress code: Dress for the interview. In the United States, it is customary to wear professional attire such as a suit or dress for a job interview.
- Bring a copy of your resume: Bring a copy of your resume, curriculum vitae, and other necessary documents to the interview.
- Be on time: Plan to arrive at least 15 minutes early for your interview if there are any expected delays. Show your passion: During the interview, show your passion for the position and the company. Get involved, ask questions and express your interest in the opportunity to work for the organization.
- After the interview: Send a thank you letter or email to the interviewer within 24 hours of the interview. This can help you stand out and show off your skills and enthusiasm for the position.
Follow these tips to increase your chances of succeeding in an interview in the United States.
Why choose the United States to work:
There are many reasons why people choose America for jobs.
- Best Jobs: The United States is home to some of the largest and most successful companies in the world that provide job seekers with great jobs in a variety of industries.
- Competitive salaries: Wages and salaries in the United States are among the highest in the world and the cost of living is reasonable. Competitive salaries make it an attractive destination for those looking to advance their careers and improve their livelihoods.
- Foreign Workers: The United States has a diverse workforce that offers people of different races and ethnicities the opportunity to work and succeed in their careers.
- Professional Development: The United States offers great professional development opportunities such as networking, training, and mentorship.
- Innovative work culture: The United States is renowned for its innovative and creative work culture, which encourages employees to think outside the box, take risks, come up with new ideas, and be happy.
- Work-Life Balance: Many companies in the United States offer flexible work arrangements, such as telecommuting and flexible working arrangements, to help employees achieve a better work-life balance.
- Visa schedule: The United States has several visa schedules for foreign workers, which makes it easy for qualified professionals to travel to the United States for work.
American Express Jobs No Experience WFH @carkendra
