American Express Customer Service Jobs Work From Home, American Express Virtual Customer ( Customer Experience Concierge )
Job Details:-
Hiring Organization: American Express
Post Name: Customer Experience Concierge
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: California, USA
Full Job Description
At American Express, we know that with the right help, people and associations can progress in astounding ways. Whether we’re supporting our clients’ money related sureness to push forward, taking exchange higher than at any other time, or enabling people to research the world, our partners are ceaselessly reevaluating what’s possible — and we’re satisfied to back each other continually. American Express Virtual Customer. We back our accomplices with the assist they with expecting to prosper, skillfully and as a matter of fact. That is the explanation we have Amex Flex, our undertaking working model that gives more conspicuous versatility to partners while ensuring we save the critical pieces of our extraordinary in-person culture. Dependent upon work and business needs, accomplices will either work close by, in a cross variety model (blend of in-office and virtual days) or totally essentially.
American Express Virtual Customer
The occupation of the Client Experience Concierge (CEC) will be to convey preferable help over Card People visiting the American Express Centurion Parlor, arranged in the Los Angeles Reckless Air terminal. American Express Virtual Customer. CECs will be the substance of American Express to our clients, going about as pastors of the brand. Working as areas of strength for a, they will can stimulate our clients and completely finish the brand ensure. A productive CEC inside the Centurion Parlor will have an energy for conveying remarkable help of our best Card People, in a client defying environment. Our CECs are significantly capable and impelled, giving travel, card, specialist and lifestyle organizations to American Express Card People. Going probably as a specialist, our CECs will accommodate our things and organizations to assist Card People with their close by prerequisites and expanding their relationship with American Express.
- It is our focal objective to become major for our Card People by giving isolated things and organizations. It is our commitment to make Enlistment look alive reliably. MSPs do this by:
- Welcoming and giving permission to our Card People after arriving in social event
- Being capable and assuming a sense of ownership with client’s understanding beginning to end
- Making imaginative approaches to settling clients’ issues or stresses to win their picture resolve; finally making reliable enthusiast out of the client
- Using the Client First perspective in tending to clients’ necessities and suspicions
- Giving chaperon and lifestyle idea
- Giving travel interview and inconsequential reservation help
- Obliging necessities of our Card People, by working together with our food and reward loosen up associates
A viable contender will have the going with capacities:
- Least of 2 year late experience changing premium clients
- Airplane, parlor or travel industry experience required, including reservation experience
- Energy for upgrading clients with proactive plans
- Uncommon social capacities, satisfying the client with every single affiliation
- The ability to focus on the client’s necessities, in this way introducing sure proposition, achieving high satisfaction from the client with the assistance they got
- Ought to show the best conceivable degree of amazing ability and keep an elevating point of view in all associations. American Express Virtual Customer.
- The ability to depend and collaborate with your accomplices is key, as the parlor is a particularly unique, rapid, bunch environment
- Ability to seek after decisions quickly and truly, when unanticipated conditions could arise, putting the Card People’s contribution with the actual front of all that you do
- Ought to be innovative and fit for including the Internet effectively while surrendering assist with a very close client environment
- Ability to utilize and change from different development organizes without any problem
- Acclimate to a continuously changing environment and being adaptable
- Ability to work versatile developments including nights, closures of the week, and events is crucial
- Light to coordinate lifting may be normal for explicit work tasks
American Express is a comparable entryway director and seeks after work decisions paying little mind to race, assortment, religion, sex, sexual course, direction character, public start, protected veteran status, insufficiency status, age, or some other status shielded by guideline. Business capability to work with American Express in the U.S. is normal as the association won’t pursue visa sponsorship for this position.
We back our accomplices with the assist they with expecting to thrive, masterfully and in fact. That is the explanation we have Amex Flex, our undertaking working model that gives more essential versatility to partners while ensuring we safeguard the huge pieces of our uncommon in-person culture. Dependent upon work and business needs, accomplices will either work close by, in a cross variety model (mix of in-office and virtual days) or totally basically.
American Express Virtual Customer
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language'”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’
American Express Virtual Customer
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
American Express Virtual Customer
Educational Qualification:
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Document Required:
Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
American Express Virtual Customer
