Aetna Customer Service Representative
Hiring Organization: Aetna
Post Name: Customer Service Representative
Qualification: Bachelor Degree
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $25-$30/ Hour
Location: Arizona USA
Aetna Customer Service Representative
** No evenings or end of the week shifts**
The job of the Client support Delegate (Part Arrive at Group Organizer) is to be client centered by putting individuals first during each cooperation, rousing trust by being affable, compassionate, patient, and expert. You will make effortlessness by really utilizing information on plans, administrations, techniques, and frameworks to give data and resolve issues, bringing about improved consumer loyalty and maintenance. The organizer position is intended to help individuals with Social Determinants of Wellbeing needs that can be an obstruction to their general wellbeing during inbound and outbound call place associations. You will likewise partake in different drives that will give fold over administrations to our individuals, for example, information passage to fabricate our inner asset information base, quality checks of the data set, helping with periodic pilot projects, and so on. As an Organizer, you should accept responsibility to figure out the part’s requirements by building a trusting and caring relationship with the part completely. The individuals you talk with will require a compassionate and patient backer. We give a human association when it is required most.
- – Candidates who have insight with local area asset route to help with individual/family Medicaid needs are urged to apply
– Bilingual urged to apply
This pay range addresses the base hourly rate or base yearly full-time compensation for all situations in the gig grade inside which this position falls. The genuine base compensation proposition will rely upon different variables including experience, schooling, geology and other important elements. This position is qualified for a CVS Wellbeing reward, commission or transient motivation program notwithstanding the base compensation range recorded previously.
Notwithstanding your remuneration, partake in the prizes of an association that places our heart into really focusing on our partners and our networks. The Organization offers a full scope of clinical, dental, and vision benefits. Qualified workers might sign up for the Organization’s 401(k) retirement reserve funds plan, and a Representative Stock Buy Plan is likewise accessible for qualified representatives. The Organization gives a completely paid term life coverage plan to qualified workers, and present moment and long haul incapacity benefits. CVS Wellbeing likewise offers various prosperity programs, instruction help, free improvement courses, a CVS store endlessly rebate programs with taking an interest accomplices. With respect to downtime, Organization workers appreciate Took care of Time (PTO) or excursion pay, as well as paid occasions all through the schedule year. Number of paid occasions, debilitated time and other time off are given steady pertinent state regulation and Company approaches.
Required Capabilities
- – At least a year of client care or administration industry related insight with demonstrated client assistance abilities.
- – Incredible PC abilities, including composing capability, performing various tasks between online applications, and different screens. Working information on Microsoft© items (Standpoint, Succeed, envelopes)
- – Rapid web with the capacity to design by means of ethernet from link modem to PC.
- – Give an assigned work area liberated from commotion and different interruptions.
Favored Capabilities
- – No less than 1 year in a call community setting.
- – Inbound/outbound call community experience.
- – Information on Medicaid
- – Capacity to show sympathy towards clients’ necessities and concerns.
- – Want to add to building a positive solidarity.
- – Solid relational abilities (oral and composed).
- – Solid scientific and critical thinking abilities.
- – Undivided attention capability.
- – Capacity to be open to input and to embrace persistent improvement.
- – Uplifting outlook and solid relational abilities.
Schooling
- – Secondary School Confirmation or GED Same
Business Outline
Carry your heart to CVS Wellbeing All of us at CVS Wellbeing shares a solitary, clear reason: Carrying our heart to each snapshot of your wellbeing. This reason directs our obligation to convey upgraded human-driven medical care for a quickly impacting world. Secured in our image — with heart at its middle — our motivation sends an individual message that how we convey our administrations is similarly pretty much as significant as what we convey. Our Heart At Work Behaviors™ support this reason. We need each and every individual who works at CVS Wellbeing to feel enabled by the job they play in changing our way of life and speeding up our capacity to improve and convey answers for make medical care more private, helpful and reasonable. We endeavor to advance and support a culture of variety, incorporation and having a place consistently. CVS Wellbeing is a governmental policy regarding minorities in society manager, and is an equivalent open door boss, just like the doctor possessed organizations for which CVS Wellbeing gives the executives administrations. We don’t segregate in enlisting, recruiting, advancement, or some other staff activity in view of race, identity, variety, public beginning, sex/orientation, sexual direction, orientation personality or articulation, religion, age, handicap, safeguarded veteran status, or some other trademark safeguarded by pertinent government, state, or nearby regulation. We gladly support and empower individuals with military experience (dynamic, veterans, reservists and Public Watchman) as well as military mates to go after CVS Wellbeing position open doors.
Aetna Customer Service Representative
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