American Express Virtual Assistant Job Portugal
Job Details:-
Hiring Organization: American Express
Post Name : Account Services Analyst
Qualification: Bachelor’s Degree
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: €20 To €40/An Hour
Location: Portugal
Full Job Description:
With the right support, people and businesses can make tremendous progress. When you join the Amex team, you’ll be part of a global community of diverse colleagues committed to supporting our customers, our community and each other. Here, you will learn and grow as we help you create a unique and meaningful career path for the benefits, programs and changes that support you personally and professionally.
At American Express, you will be recognized for your contribution, leadership and influence. Everyone who works together has the opportunity to participate in the success of the company. Together, we will win as a team, and strive to support our company values and our strong commitment to support and deliver the best customer experience in the world every day. And we will do this with integrity, and in an environment where everyone can be seen, heard and felt. Join the Amex team and let’s lead the way together.
As a brand built on high expectations to deliver the best customer experience, having exceptional colleagues is paramount. As the face of the company, you can create a positive relationship with our customers every day, by creating a unique trip or life experience to help with their daily needs. In addition, you can develop your skills through industry-leading training and continuing education, while learning what it means to continue to set the standard for world-class, customer-focused service.
How can you make an impact on this project?
It is responsible for contacting customers with expired accounts to save the account. They also perform preventative maintenance to avoid future delays in high-profile media accounts. Managing risk and reducing credit card risk and through credit process and process management.
Get the information needed to review corporate customer accounts to determine the cause and make sound credit decisions to ensure we can manage acceptable risk for both corporate customers and American Express cardholders. Ensure profitability and provide solutions based on the needs of individual and corporate card customers.
In order to evaluate and evaluate the quality of these two companies, customers should consider spending more for customer/business expansion or canceling accounts for both. To process business customer inquiries or send card member disputes, inquiries and approvals to the appropriate department.
Performs the duties through inbound and/or outbound telephone contact with BTA offices and products. Manage the end-to-end process of the Business Travel Account product.
Make sure that quality is achieved with quality. Can handle CM or PA queries/complaints independently.
Process the file through inbound and outbound calls to manage risk and reduce credit losses through strategic decision making and monitoring processes as well as managing customer satisfaction at certain levels. Good cooperation with colleagues in other departments.
Manage requirements using your credit system and customer service
Conduct performance analysis, using all available data types, including cardholder payment history, spending and payment behavior and financial information. Review and evaluate the quality and credit reports of cardholders and customers to consider controlling/limiting spending or canceling accounts.
Able to handle customer inquiries or disputes with reference card members, inquiries and follow up on necessary tasks. Liaise with ACT, GCP, CFN, CEN and TMC to ensure customer requirements are met.
Ensure that processes are in place to facilitate prioritization and timely decision making. Ensure timely delivery of quality customer service.
How to prepare for an interview in the Portugal:
Preparing for a job interview in the Portugal requires several steps to ensure that you present yourself as the best candidate for the position. Here are some tips to help you prepare for your interview:
- Research the company: Research the company thoroughly to understand its values, mission, and culture. This can help you tailor your responses to the company’s specific needs and show that you are a good fit for the organization.
- Review the job description: Review the job description and identify the key skills and qualifications required for the role. This can help you prepare specific examples and stories that demonstrate how you possess these skills and qualifications.
- Prepare your responses: Prepare responses to common interview questions, such as “Tell me about yourself” or “Why are you interested in this role?” Practice your responses with a friend or family member to gain confidence and ensure that your answers are concise and clear.
- Dress appropriately: Dress professionally for the interview. In the Portugal, it is typical to wear business attire for job interviews, such as a suit or dress.
- Bring a copy of your resume: Bring a copy of your resume, a list of references, and any other relevant documents to the interview.
- Be on time: Plan to arrive at least 15 minutes early to the interview to allow time for unexpected delays.
- Show enthusiasm: Show enthusiasm for the role and the company during the interview. Be engaged, ask questions, and show that you are excited about the opportunity to work for the organization.
- Follow up after the interview: Send a thank-you note or email to the interviewer within 24 hours of the interview. This can help you stand out and demonstrate your professionalism and interest in the role.
By following these tips, you can increase your chances of making a positive impression during your job interview in the Portugal.
American Express Virtual Assistant Job Portugal
Why To Choose Portugal For Job:
There are several reasons why people choose the Portugal for job opportunities:
- High-quality job opportunities: The Portugal is home to some of the world’s largest and most successful companies, providing job seekers with access to high-quality job opportunities in various industries.
- Competitive salaries: Wages and salaries in the Portugal are among the highest in the world, and the cost of living is relatively reasonable. The competitive salaries make it an attractive destination for people looking to build a career and improve their standard of living.
- Diverse workforce: The Portugal has a diverse workforce, which can provide opportunities for people from all backgrounds and cultures to work and succeed in their chosen field.
- Professional development: The Portugal offers excellent opportunities for professional development, such as networking events, training programs, and mentorship programs.
- Innovative work culture: The Portugal is known for its innovative and creative work culture, which encourages employees to think outside the box, take risks, and come up with new and exciting ideas.
- Work-life balance: Many companies in the Portugal offer flexible working arrangements, such as telecommuting or flextime, which can help employees achieve a better work-life balance.
- Visa opportunities: The Portugal offers various visa opportunities for foreign workers, making it relatively easy for qualified professionals to relocate to the country for work.
American Express Virtual Assistant Job Portugal
