Amex Virtual Assistant Job – Work From Home In UAE @Car-Kendra ( Collections Specialist )
Job Details:-
Hiring Organization: American Express
Post Name: Collections Specialist
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: AED40 To AED60/An Hour
Location: Dubai, UAE
Full Job Description:
As a Collections associate you may be liable for constructing relationships with our customers, whose account bills are late, assisting them with their situation and solving their issues to attain a tremendous end for both American explicit and our valued customers. This position will contain making outbound or inbound calls to our valued customers. The objective of the call is to gain the clients commitment to making bills on their late account and enabling them to spend on the cardboard.
Role precis
- Threat analysis and review of customer debts, recommending system upgrades deemed vital
- Review the danger of accounts to evaluate whether or not to permit or stop in addition spend,
- Compliance with privacy and consumer credit law
- Adhering to American express coverage and procedures
- Assist the intention of providing cost added carrier while concurrently balancing provider and manage
- Use sales strategies to sell spend and inspire clients to offer helping financial statistics
- Constructing rapport with the cardboard contributors and actively taking note of the problems that may have arisen,
- Imparting solutions to the cardboard individuals to assist them convey their account into ordinary status,
- Negotiation with card individuals to decide the first-rate direction of motion and gaining agreement for both short and long time answers,
- Following up on any moves which might be a end result of the call and documenting all actions,
- Resolve card contributors enquiries in a professional and enterprise like manner and on a advanced stage to competitors to reduce loss provision,
- Respond to card individuals enquiries in a way, providing personalised service with a ‘can do’ mind-set
- Provide of employment with American specific is conditioned upon the successful of entirety of a historical past verification check, concern to relevant laws and policies.
Qualifications:
- At the least 2 years of Collections enjoy is needed
- Ability to work in a fast paced metric pushed surroundings with gifted multitasking and navigation in a home windows surroundings.
- Bachelor’s diploma, accomplice diploma, university undergrads may additionally apply
- Sturdy interpersonal, verbal exchange and listening skills
- Wonderful negotiation capabilities
Amex Virtual Assistant Job – Work From Home In UAE @Car-Kendra ( Collections Specialist )
