American Express Work From Home Jobs | Join Our Remote Team in 2021

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Washington, USA

Full Job Description

American Express Work From Home 2021

Are you looking for a flexible work-from-home opportunity? Do you possess exceptional customer service skills? American Express is seeking dedicated and enthusiastic individuals to join our remote team in 2021. As a leading global financial services company, we are committed to providing outstanding service to our customers and value the contributions of our employees.

About American Express

Founded in 1850, American Express has a rich history of serving customers with integrity, trust, and exceptional service. We are a diverse and inclusive organization that values teamwork, innovation, and personal growth. With a strong focus on integrity and respect, we strive to make a positive impact on our customers, employees, and communities.

About the Role

As a remote team member in 2021, you will have the opportunity to work from the comfort of your own home. We are currently hiring for various positions that involve providing excellent customer service and support to our valued customers. You will have the chance to engage with customers over the phone, via email, and through chat platforms, ensuring their needs are met and exceeded.

Key responsibilities include:

Interacting with customers to address inquiries, resolve issues, and provide product/service information.
Providing personalized solutions to meet customer needs and enhance their overall experience with American Express.
Effectively managing customer accounts, ensuring accuracy and confidentiality of information.
Cross-selling and upselling additional products/services to maximize customer satisfaction and business opportunities.
Adhering to company policies, procedures, and regulations to maintain the highest quality of service.

Qualifications

We are seeking individuals who meet the following qualifications:

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High school diploma or equivalent (required).
Prior customer service experience (preferred).
Excellent communication skills, both verbal and written.
Strong problem-solving and decision-making abilities.
Ability to work independently and manage time effectively.
Proficiency in using computer applications and software.

Benefits

American Express is dedicated to supporting the well-being and success of our employees. As a remote team member in 2021, you will enjoy the following benefits:

Flexible work schedules that fit your lifestyle.
Competitive compensation and performance-based incentives.
Ongoing training and development opportunities to enhance your skills.
Comprehensive health and wellness benefits.
Retirement savings plans and financial assistance programs.

Join Our Remote Team in 2021

If you are a motivated and customer-focused individual looking for a rewarding work-from-home opportunity, we invite you to apply to American Express. As a member of our remote team, you will play a crucial role in delivering exceptional service to our customers. Join us in shaping the future of financial services and experience the benefits of working for a trusted global company. Apply now!